order acknowledgement

Acknowledges a customer’s order with a receipt, thank you letter, a note or a phone call. May induce further orders or increase orders paid with bill me later or cash on delivery payment schemes.

Popular in fundraising.

May be a letter, postcard, email, automated call, or form sent to a customer confirming the receipt of an order, payment, or inquiry. It is frequently used in response to credit orders to encourage fast payment or to offer an opportunity to increase the order.

Synonyms: donor acknowledgement

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