Fundraising Outbound Live Agent Telemarketing Script.

This is an example of an ad or a marketing piece that may be worth “swiping”, modelling, or taking inspiration from. To learn more about the idea of a swipe file, read more here.

New donor acquisition presentation

Hi, Mr. / Mrs. ______ (your full name) with A.C. Services, a professional fundraiser, calling on behalf of the Cancer Fund of America.	

How have you been? Glad to hear it! (Or use an appropriate icebreaker.)

THE PRESENTATION 

Mr./ Mrs. ______, I’ll make this quick for you. We’re back to work:

(CHOOSE TWO OR MORE, BULLET POINTS TO DISCUSS)		

	•	Helping thousands of cancer victims and their families every year.

	•	Providing food items and various medical supplies and Non-prescription medicine for cancer patients.

	•	Helping relieve the financial burden upon the family and individuals with cancer by providing them with the supplies that they need.

	•	Helping cancer patients financially because most insurance payments, including Medicare and Medicaid, fall short of die money needed to cover the cost of basic needs during cancer care.

	•	Direct care for the cancer patients whom research is too late and need the help now. 

THE SUPPORT QUESTION

Mr./ Mrs. ______, we just wanted to let you know that we are mailing out the envelopes so you can help out our Cancer victims and families, OK?

IF YES - GO TO THE PRICE PRESENTATION

IF NO - REBUTTAL

Mr./ Mrs. ______, Last thing we want to do is put you in a bind, but these Cancer patients do not have the necessary supplies that they need to ease the suffering they endure. If $15 can help out one Cancer patient it’s more than worth it, OK?

IF YES - GO TO THE CLOSE.

IF NO - THANKS FOR YOUR TIME, HAVE A NICE DAY.

MANDATORY SALES CLOSE

Can you get the $___ right back when you receive it?

IF YES -CONTINUE WITH CLOSE

IF NO - THAT’S OK, DID YOU NEED A WEEK OR TWO?

IF YES - CONTINUE WITH DOSE

IF NO - SUGGEST A PRICE DROP

My Customer Service Representative is here to quickly process everything, so we don’t call back, OK!!

The $ ___ in (agreed time) is OK?

Great, here they are, HOLD ON!

PRICE PRESENTATION

Great, we always leave the dollar amount up to you.

Now we don’t get a lot of these but, our biggest pledge is $ ___. Is that too much or can you handle that?

IF YES GO TO THE CLOSE

IF NO CONTINUE

Don’t worry; I couldn’t do that on either. Most of our residents have been helping with $ ___. That would go a long way. That’s ok, right!?

IF YES GO TO THE CLOSE

IF NO CONTINUE

Not a problem. Why don’t we do this, we’ll send it to you for $ ___. If that can help one Cancer patient out it’s more than worth it. You can do that right?!

IF YES GO TO THE CLOSE

IF NO CONTINUE

Last thing we want to do is put you in a bind, but if it wasn’t for residents like yourself these programs wouldn’t even be around. Let’s make it easier for you and send it to you for the small one at $___, OK?!

If you like this swipe file item and want more similar performance marketing, direct marketing, and direct response advertising promo materials, please share it. Thank you!

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About Me, Rafal Lipnicki.

the direct / performance marketing consultant with a strange sounding name

Who.

Not your usual "guru" but a real-world performance marketing & innovation consultant based in Europe and an experienced senior executive at leading multinational companies.

What and Where.

I am a consultant for hire, working remotely and on-site all over the world (but Europe is always preferred). See my consulting services page for details.

How.

Contrarian advice most of the time. Document-based audits, workshops, one-off projects, mentoring programs, and more.